Frequently Asked Questions

Q1. How quickly will I receive my license key?

A1. License keys are emailed instantly after payment is confirmed (typically within 60 seconds).

Q2. What will appear on my credit card statement?

A2. SAFEVIRA — operated by Lillibelle LLC.

Q3. Do you offer refunds?

A3. Yes. Full 30-day money-back guarantee, no questions asked. See our Refund Policy.

Q4. Is this a subscription or a one-time purchase?

A4. Each product is sold as a fixed-term license (1 month, 3 months, 6 months, or 1 year as labeled). Renewals are opt-in only — we will email you 30 days before expiration. We never automatically re-bill without your consent.

Q5. How do I cancel a subscription?

A5. Email support@safeviraconsultingprofessionals.com or call 1 (855) 816-6003. We process cancellations within one business day. See our Cancellation Policy.

Q6. How do I contact support?

A6. Phone 1 (855) 816-6003 or email support@safeviraconsultingprofessionals.com.

Q7. What devices are supported?

A7. Windows 10/11, macOS 12+, Android 9+, iOS 15+ (see each product page for specifics).

Q8. I see a charge labeled SAFEVIRA that I don't recognize — what should I do?

A8. Contact us before disputing the charge. Email support@safeviraconsultingprofessionals.com or call 1 (855) 816-6003. We can identify the order and resolve almost any issue within 24 hours.